Last updated: 17 September 2026
Delete your AspirantGoal cloud account
This page is the external deletion resource for AspirantGoal, Android package com.cerescanopus.aspirantgoal, provided by Ceres Canopus Pvt Ltd.
Request deletion in the app
- Open AspirantGoal.
- Go to Menu → Your account.
- Tap Delete account permanently.
- Review what will and will not be deleted, complete Google verification and confirm the request.
Request deletion on the web
If you cannot access the app, send a deletion request from the same Google email address used for your AspirantGoal account. Include the words Delete my AspirantGoal account and the account email. Do not send your password, Google token, backup key or recovery phrase.
Email: help@aspirantgoal.com. If the email button does not open, copy the address into your email app.
How we verify the request
We must confirm that the requester controls the relevant account before deletion. The safest method is a fresh Google verification in the app. For an email request, contact us from the Google email linked to AspirantGoal and follow the verification instructions we send. We will never ask for your Google password.
What account deletion removes
After verification, deletion removes the AspirantGoal cloud account and account-scoped service data, including:
- the AspirantGoal authentication identity;
- the optional cloud profile;
- registered-device access records;
- account authority and backup-metadata pointers;
- AspirantGoal subscription or entitlement records associated with the account, subject to purchase-provider and legal recordkeeping requirements; and
- operational account records that are no longer required.
A minimal deletion or security record may be retained where reasonably necessary to prevent a deleted account from being recreated by stale credentials, prevent fraud, resolve disputes or comply with law. It is not used to restore the deleted account.
What is not deleted automatically
- Local study data: subjects, sessions, plans, notes, history and other data stored on your device remain there.
- Google Drive backups: files in your private Drive app-data area remain under your Google account until you remove them.
- Google Play records: purchase, refund and subscription records controlled by Google are governed by Google’s retention rules.
- Support messages: correspondence may be kept as reasonably needed to complete the request, protect the service and meet legal obligations.
Delete local data and backups separately
Local data: first create any backup you want to keep. Then use the app’s available delete controls, or use Android Settings → Apps → AspirantGoal → Storage & cache → Clear storage. Uninstalling the app also removes its local app data on most devices. Menu wording varies by Android manufacturer.
Google Drive backups: use AspirantGoal’s Backup & Restore controls when available. You can also review connected-app data in your Google Drive settings. Deleting Drive backups is permanent and may remove your ability to restore study data.
Subscriptions must be cancelled separately
Deleting your AspirantGoal account or uninstalling the app does not cancel a recurring subscription. If subscriptions become available and you purchase through Google Play, cancel it in Google Play → Payments & subscriptions → Subscriptions before the next renewal. A different authorised purchase provider, if offered, will have its own cancellation instructions.
What happens next
We will acknowledge the request, complete any required verification and process deletion without undue delay. If limited information must be retained for a lawful or security reason, we will restrict its use and explain the applicable reason when required.
Need help?
Contact help@aspirantgoal.com or visit AspirantGoal Support.